Shipping policy
Free shipping. Standard shipping is free on every order to the United States, with no minimum order amount. It is applied automatically at checkout.
Where we ship. We currently ship to addresses in the United States.
Order processing. After you place your order, you'll receive an order confirmation by email. Your ring is prepared and shipped by our manufacturing partner.
Delivery times. Because each ring ships from our manufacturing partner, delivery takes longer than a typical domestic order. When your order ships, we'll email you with its estimated delivery and any tracking details provided by the carrier.
Tracking. Use the link in your shipping confirmation email to follow your package. You can also view your order status using the link in your order confirmation email.
Delayed, lost or damaged packages. If your package seems delayed, is marked as delivered but hasn't arrived, or arrives damaged, contact us through our contact form with your order number and we'll work with the carrier to resolve it. Damaged or defective rings are covered by our return and refund policy.
Address changes. If you need to correct your shipping address, contact us as soon as possible. We can update it if your order hasn't shipped yet.
Questions. Contact us anytime through our contact form. Please include your order number.