Refund policy

30-day returns. You can return your Revaudo AI Ring within 30 days of delivery for a refund. The ring must be in its original condition and returned with any accessories and packaging it came with.

How to start a return. Contact us through our contact form with your order number and the reason for your return. We'll reply with return instructions and the address to send it to. Returns sent without first contacting us can't be accepted.

Return shipping. Return shipping is paid by the customer, unless the ring arrived damaged or defective, or we sent the wrong item. We recommend a tracked shipping service, as we can't be responsible for returns lost in transit.

Damaged, defective or wrong items. Please check your order when it arrives. If your ring is damaged or defective, or isn't what you ordered, contact us within 30 days of delivery with your order number and a photo or short description of the problem. We'll cover return shipping and make it right with a replacement or a refund.

Exchanges and sizing. If your ring doesn't fit, return it within 30 days of delivery under this policy and place a new order for the size you need. Our ring size guide can help you choose.

Refunds. Once we receive and inspect your return, we'll email you to confirm whether your refund is approved. Approved refunds go back to your original payment method. Your bank or card issuer may take some time to process and post the refund.

Membership plans. Revaudo membership plans (Plus and Pro) are billed separately from the ring and can be cancelled anytime. Cancelling stops future renewals.

Questions. Contact us anytime through our contact form.